Introduction
Hi, I'm Dan - a career IT professional, web developer, e-commerce, and IT consultant.
Most of my practical experience has been in the hospitality, food and beverage, and retail industries. Over my career I've honed my skills in web development and learned a lot of IT best practices. My expertise lies in optimizing business workflows, driving efficiency, and boosting revenue. I have a vast array of operational knowledge in advertising, QSR, Fast Casual, and Fine dining concepts. I can help sort out BOH services and organize IT operations to achieve cost savings and boost efficiency. I can also audit current IT implementations and help design and implement new tech.
My experience in IT spans diverse industries, including advertising, hospitality, e-commerce, security systems, retail POS, and gaming, equipping me with a multifaceted perspective. My niche really lies in Hospitality, and E-Commerce consultancy, and I'm passionate about leveraging different tech solutions to solve challenges that businesses face. I like to bridge the gap between tech and operations, and I'm passionate about helping businesses grow and succeed.
As a freelance web developer, I offer tailored web solutions that blend innovative design with functional excellence. My goal is to create engaging, user-friendly websites that elevate your online presence and drive business success.
Work Experience
Flynn Restaurant Group
Restaurant IT Manager - Wendy’s Brand | 2023 - 2024
Oversaw IT operations across over 300 Wendy’s locations, ensuring robust security and adherence to brand standards. Led Tier III Support team, managing critical escalations and implementing CapEx technology initiatives. Successfully executed national technology rollouts, including self-service kiosks and POS upgrades. Regularly reported IT KPIs to C-suite, worked under brand guidelines ensuring compliance of POS devices with internal cybersecurity policies.
inmobi
Devops Software Development Engineer II | 2021 - 2023
Engaged in DevOps operations supporting multiple production teams. Utilized technologies like Git, Terraform, Ansible, Chef, Jenkins, Grafana, and Papertrail. Managed cloud infrastructure transitions and asset management, ensuring data compliance and overseeing IT strategies and policies for a large offshore organization.
Fiorella's Jack Stack Barbecue
Systems Administrator | 2014 - 2021
Orchestrated POS migration, led IT initiatives for business expansion, including data server transition and network infrastructure overhaul. Managed SharePoint, Microsoft Teams, Exchange in Office365, and focused on lifecycle management of IT and MDM assets. Developed and maintained the company’s e-commerce website, playing a crucial role in various technical aspects.
POSIM Software
Tier II Technical Support / E-Commerce | March 2012 - May 2014
Provided end user technical support and tier I escalations for advanced software issues. Delivered live training and onboarding, wrote advanced SQL queries for database issues, and worked with custom APIs for software integration. Managed IT infrastructure for a small call center environment.
Web Projects
Jack Stack Barbecue
Spearheaded the management of the e-commerce business and nurtured key vendor relationships in the e-commerce sector. Innovated by developing several web applications, enhancing operational efficiency. The flagship website, crafted in legacy Bootstrap on a robust PHP framework, stands testament to a blend of traditional and modern web development practices.
Developed a sophisticated API integration with a third-party vendor for seamless order management, featuring a robust Mongo database and automated flat file generation for system imports. This GatsbyJS-based application leverages JWT authentication, various Node.js libraries, and custom logic, serving as an innovative interim solution for direct API integration.
FitStudio KC
Engineered a sleek and SEO-optimized fitness website using Bootstrap. The project, while straightforward in its tech stack, delivers a user-friendly and impactful online presence.
Irish Mayhem
Crafted an engaging online community for gamers, using the CodyHouse UI framework for a dynamic front end. Integrated a custom API with the Pyterodactyl server management panel, enabling on-demand gaming server deployment in isolated Docker containers.
Hammer Down E-Sports
Designed and implemented a turnkey esports tournament website for an Overwatch league organization using WordPress with Divi template. The intuitive CMS allows the client to independently manage event updates and content.
Organized Chaos Gaming League
Developed a comprehensive solution for an Overwatch e-sports league to streamline tournament sign-ups into their CMS, enhancing event management. Implemented advanced SEO strategies and provided guidance on achieving organic growth.
DJ Struod
Created a minimalist DJ promotional website styled with Tailwind CSS and hosted on Netlify. The site's CI/CD pipeline enables effortless content updates, catering to the client's desire for simplicity and ease of management.
Professional Portfolio Site
Masterfully designed using Tailwind CSS and Animate.js for captivating visuals. Initiated with a Tailwind Markdown-based HTML prototype, later transformed into Next.js components leveraging SSG for enhanced SEO. The dynamic terminal graphic, created entirely with Tailwind, is enlivened by Animate.js.
Technical Skills
As tech evolves, I like the challenge and excitement of learning and trying to keep ahead in the field. My career has enabled me to amass a wide array of skills, and my many hats allow me to solve a wide array of problems and learn new things along the way.
Web Dev Skills
- React
- Nodejs
- NextJS
- HTML, CSS, and Front end design in general
- CSS
- SASS, LESS, SCSS
- E-Commerce Platforms - Product cart, Magento, CV3, Shopify, WooCommerce, BigCommerce
- Database Technologies - SQL, MongoDB, Postgres
- Experience scripting in Powershell, LUA, C#
- API development
- Adobe products
- DevOps and SRE Tools: Ansible, Chef, Jenkins, Terraform, Kubernetes
- Automation & Scripting: Bash, SQL
- Virtualization: vSphere, Hyper-V, SAN/NAS, Docker, Rancher
IT
- Restaurant - Aloha, Toast, Par Brink, Micros, NBO, Rosnet, Aloha Kitchen, QSR, Shiftnote, Hotschedules, Redbook, Itsacheckmate, 3rd Party integrations, More...
- Virtualization - AWS, Docker with AKS, Azure, GCP
- Shoretel, Mitel, Avaya, IP and analog phone systems
- AWS Core Services: EC2, S3, RDS, Lambda, CloudWatch, IAM, Glacier, Route53
- Networking & Security: Cisco ASAs, Meraki, Fortinet, HP, Dell hardware
- Microsoft Services: AKS, Azure DevOps, Active Directory, Azure AD, AAD Connect, Blob storage, Cosmos, Teams, Intune, Exchange Online, Office 365
- Certified in Konica Minolta and Kyocera copier repair
- Dell and HP Hardware
- 3Com, Sonicwall,Cisco, Cisco Meraki, Ubiquiti networking hardware
- MDM Solutions: Meraki, Mosyle, JAMF, Intune, Airwatch
- Security: Crowdstrike, Sophos, Palo Alto Products
- Cabling, general IT Infrastructure implementation
- Networking technologies
- Operating Systems: Windows Server 2012, 2012 r2, 2016, 2019, 2022, Linux - debian
- Web Development: JavaScript, React, Node, Restful APIs, headless deployment
- System Admin: End user support, Help Desk administration - Jira, ServiceNow, Spiceworks, Freshdesk
Get in touch with me