Intro
Hello, my name is Dan.
I'm an IT Guy, a web developer, E-commerce, and tech enthusiast. I currently work for a regional restaurant chain overseeing and implementing IT Operations within our restaurants, all tech related to e-commerce, and the shipping logistics chain, and flex elsewhere as needed. I wear many hats, but the variety helps keep me engaged.
I specialize in assessing established busineess practices, and suggesting, and implementing new workflows and tools to maximize efficiency, and generate revenue.
I have experience working with a variety of different industries including...
- Hospitality
- E-Commerce
- Security Systems
- Retail POS
- Tele-communications
- Gaming
My skill set is well rounded, and has many useful applications. The array of experience gives me a unique perspective.
In my spare time, I work on various web side projects, enjoy PC gaming, write music, and build custom PCs. The tech never stops.
Work Experience
Fiorella's Jack Stack Barbecue
Systems Administrator | May 2014 - Present
A respected Kansas City Barbecue Fine Dining / Quick Service concept - Originally hired as IT help desk support, several business gaps were identified, and my role stretched to include many aspects of the business. During my tenure here I
- Assisted in the migration and implentation of Aloha POS in all operational business units.
- Became proficient in supporting Aloha NCR Products. Including AO, ATO, Connected Payments, CFC, CMC, Etc...
- Assisted in the planning and build out of two new physical restaurant locations, an event center, and multiple remodels of existing units.
- Oversaw and implemented new IT technologies to maximize efficencies in conventional office environments, updating network infrastructure, VoIP phone systems, and refreshing end of life hardware as needed.
- Took on a leadership role as project manager for upgrading and optimizing e-commerce operations, and the digital brand as a whole.
- Managed all tech from the Cart, to back end order management, call center operations, picking and fulfillment, all the way to the guest's front door.
- Coordinated and owned vendor relationships, as e-commerce revenue went from $3M in sales at a net loss to a gross $9.4M in sales over a 5 year period.
POSIM Software
Tier II Technical Support / E-Commerce Ambassador | March 2012 - May 2014
A POS software company focusing on the boutique retail, and textile markets.
- Provided end user technical support, and was a resource for tier I escalations for advanced software issues.
- Provided live training, and onboarding for users on all aspects of the software.
- Wrote advanced SQL queries to troubleshoot, and repair customer database issues as needed.
- Worked with a custom API to connect software to our two primary cart products - Product cart and Magento.
- Set up Magento and Product Cart store fronts, and configured per customer needs.
- Administered IP phone system, and general IT Infrastructure for a small call center environment.
Web Projects
Jack Stack Barbecue
Managed the entire supply chain and vendor relationships relating to E-commcerce. Wrote several web apps during my tenure here. Primary website is written in legacy bootstrap, on a PHP framework.
Created an api to communicate with a 3rd party vendor and pull down orders into this dashboard. Orders are stored in Mongo and then could then be pushed to a flat file for import into another system.
This was built with GatsbyJS with JWT and utilized a couple of node libraries and some custom handling to accomplish the conversion. The vendor didn't want to directly API integrate initially so this web app was built as an automation go between to be used in the interim.
FitStudio KC
A fitness website written in Bootstrap. SEO optimized. Nothing overly complicated in it's tech stack.
Irish Mayhem
An online gaming community that hosted an array of games across different platforms. Front end written using the codyhouse UI framework. Set up an API to the Pyterodactyl server management panel to allow isolated Docker containers with game instances to be called on demand when wanting to spin up additional servers on the dedicated box.
Technical Skills
Over the years I've been fortunate to have the opportunity to learn, and pick up a wide variety of skills.
Web Skills
- The Jamstack
- The MERN stack
- React
- Node
- ES6
- Vanilla JS
- Gatsby
- NextJS
- HTML5
- CSS
- Configuration and management of multiple cart platforms including - Product cart, Magento, CV3, Shopify, WooCommerce, BigCommerce
- Various CSS Frameworks (Bootstrap, Bulma, Materialize, Semantic, Skeleton)
- Database Technologies - SQL, MongoDB, Postgres
- Experience scripting in Powershell, LUA, C#
- API work - Primarily RESTful APIs through Node usually using Axios, some legacy SOAP and other technologies when needed
- Adobe Creative Cloud with an eye for design
IT
- Active Directory, and Azure AD including MS Intune deployment
- 365 Administration
- Shoretel, Mitel, Avaya, IP and analog phone systems
- Windows, Mac, Linux (Debian based primarily)
- VMs and Virtualization - Hypervisor, AWS, Docker, Heroku
- Certified in Konica Minolta and Kyocera copier repair
- Dell and HP Hardware
- 3Com, Sonicwall,Cisco, Cisco Meraki, Ubiquiti networking hardware
- Meraki MDM, and other BYOD provisioning and management.
- Cabling, general IT Infrastructure implementation
- Networking technologies
Hospitality
- NCR Aloha Suite of Products including, but not limited to -
- Aloha Kitchen
- Aloha Online
- Aloha Take Out
- Aloha Table Service
- Aloha Connected Payments
- Clover POS
- Micros POS
- QSR Kitchen
- Open Table
- Door Dash and other 3rd party delivery platforms
- Caterease
- CaterZen
- Compeat
- HotSchedules
- ShiftNote
- Paytronix
- Jolt
- PCI DSS Compliance
- Previous experience working in the BOH in operations at various restaurant concepts
Get in touch with me